1. Knowledge Base
  2. Getting Started
  3. Setting up your Spidertracks account

Flights Visibility

Visibility allows members from within your Organisation to view the tracks made by certain aircraft.

The Visibility feature allows you to manage a member’s viewing rights within the Organisation. You have the option of restricting the visibility of tracks to specific members if you require. If you have a common group of people you wish to be able to see all tracks, select the All Aircraft menu option and check Can View Aircraft for the required members.

To manage the Visibility of your aircraft;

1. Select the 'Admin' cog in app.spidertracks.io 

2. Select the organisation you wish to manage visibility for. 

3. From within your organisation settings pages, click 'Visibility' on the left-hand menu.

4. Select the aircraft you wish to work with from the menu.

5. Check the 'Can View Aircraft' box to enable viewing rights for the member(s) you require.

6. Click 'Save' for settings to take effect.

Any member that has the permission to see 'All Aircraft' will automatically be selected in the list of individual aircraft, and when you select a specific aircraft from the drop-down menu, you will notice these members are selected and cannot be deselected.

 

If the member has a grey tick next to their name under an aircraft that you do not wish them to see, you will need to remove them from the list of members that can see 'All Aircraft'.

visibility 20.4.20

Please Note – Giving Visibility to a member does not apply to historical tracks; new members can only view tracks created from the time of saving.

Troubleshooting

Q. Why can't my organisation see all my flights?

A.  When an invited member signs up and has been given visibility, they will have the power to see all tracks made by your aircraft from that date onwards. Any previous tracks, (unless enabled on the Public Page), this also includes any tracks the aircraft might be making at the time will not be visible.

For Example;

Dave signs up on the 24th January, he will not see any previous tracks to this and he will not immediately see the current track if the aircraft is flying. Dave will only be able to see all new tracks made by the aircraft from the start of new tracks.

Please contact support@spidertracks.com if you require any further assistance.