I am the Account Owner / Administrator Of The Spidertracks Account.

The below articles are for Account Owners and Administrators of Spidertracks Accounts.

Getting Started With An Account

 

Quick Start Guide

Getting Started With Your Account  Adding Members To Your Organisation
How Do I Create An Account Visibility
How To Create An Organisation Latest Product Updates
How Do I Add Aircraft & Register My Spider  

Billing Information & Payment Methods 

 

Managing Your Account

How To Update & Add Accounts Email Address How To Deactivate Spidertxt
How To Download An Invoice How Is Spidertxt Billed
How To Update Your Organisation Name  

 

Payments

Payment Methods Billing Questions, Invoicing & Rebates
Company Information How To Update A Credit Card
Entering An Australian Business Number Tax Rate Information

 

Privacy & Terms

Commercial Terms Privacy policy
Terms and Conditions Essential Terms
Data Processing Addendum  

Account Settings

 

Website Settings

Flying Page Features Assigning & Reassigning a Spider
Setting & Changing Time Zones Managing Members In An Organisation
Public Page KML Layers
Estimated Time of Arrival History Page Features
Request Location Now Exporting Tracks To CSV
Track Information Display Preferences Print Or Export Tracks
Favorites Exporting Tracks To Google Earth
Weather Overlays Password Or Login Issues
How To Delete An Aircraft How can I change my email address?
How Do I Add Aircraft & Register My Spider? How can I change my phone number?

 

Tracking Configuration Settings and Modes

How do I change my Spiders reporting rate and settings? Speed up and Slow Down
What are the different Spider reporting rates? Mark Button Notifications
Normal Tracking vs Watch Mode Setting Up Altitude Events
What is Watch? Heading Change Point
Notification Messages Radius And How To Set It Up
Event Logging - GPIO Configuration Guide
How Distance is Calculated Tracking Icons Guide


SOS Management

How The Emergency Management Works (SOS)

Setting Up The Emergency Management

System (SOS)

   

Spider Compliance & installation Information

Installing An External Antenna Power Lead - Wiring Diagram
Installing A Spider Dimming Your Spider LEDs
DO-160 Compliance And Installation Information Where Is My IMEI Number?
Technical Brochures For Spiders  

 

Spider Manuals

Spider 1 User Manual Spider 5 User Manual
Spider 2 User Manual Spider 6 User Manual
Spider 3 User Manual Spider 7 User Manual
Spider 4 User Manual Spider 8 User Manual

Integrations (APIs & AFF Settings)

 

I need to set up Automated Flight Following (AFF / API) Alaska eSRS programme
Setting up Private and Public AFF / APIs Flightcell DZMx Integration
Flight Services Surveillance-Enhanced Search & Rescue FlightAware
National Aerial Firefighting Centre (NAFC) : Australia  

Spidertxt

 

Setting Up Spidertxt How To Pair A Phone With A Spider
How To Use Spidertxt Mobile Applications
Why Account Sharing Isn't Recommended  

Updating Spider Firmware

 

Virtual FDR Firmware Installation Instructions Updating Firmware On Your Spider

Troubleshooting

 

Spider

Test Procedure For Spiders GPS Accuracy
Why Did My Spider Generate A False SOS? Heated Windscreens
GPS Fix, Is My Spider Connected to the Network? Power Issues
Warranty, Repair, Replacement, Upgrade, Return Why We Don't Recommend Batteries

 

Website

Check That We Are Online Frequently Asked Questions (FAQs)
Updates To New Flying Page  Contact Us
Supported Web Browsers And Operating Systems