Why can't my organisation see all my flights?

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2 comments

  • Markus Möllmann

    Hi Helen,

    I've added a new user to my organisation so she can see her previously flown track.

    Although enabled in Public Page, this new user cannot see her old track (of course she can see it on the Public Page itself, however there I'm keeping Full Point Info secret, hence her desire to have an account).

    How do I give her full access to all past tracks?

    Regards,

    Markus

  • Helen Vink

    Hi Markus,

    Have a look at this article as well;

    http://support.spidertracks.com/entries/23144352-Public-Page

    To allow the new user to see past tracks you will need to go in to the tracks and click the padlock icon, changing it to a globe.  This will enable the tracks to be viewed.

    Make sense?

    Helen

     

     

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