Updating firmware on your Spider


We occasionally release firmware updates for Spiders. These updates may include new functionality, bug fixes, or both. We recommend that you do include firmware updates as part of your scheduled maintenance.

Please note the Spider 2 or Spider 1 can no longer be updated. This is only for the Spider 3 or later. If you're unsure which Spider you have, please read this article. Follow the instructions for updating the Spider 4 Keypad to get the latest features on this.

Installing the Updating Application:


Note - If you have a version of the Windows updating application from before June 2017, please use add and remove programs on your computer to remove the old one first. Supported operating systems for the updater are Windows 7, Windows 8 and Windows 10Windows XP and below are not compatible with the Spidertracks updater.

  1. Please click here to download the Spidertracks Updater (Windows)
  2. Click on and run the installer, following the steps of the install wizard and accept any prompts to install device drivers. It may pause for up to 5 minutes to download updates to your computer's version of Java. 
  3. If an updated version of firmware is found on the Spidertracks server, you will be prompted to download this. Please accept.
  4. Click finish when prompted to complete the installation of the updater. 

Note: For Updating your Spider 6 please download "STL Manual Spider 6 Firmware Update" below.

Apple Mac OSX

Please note- If you have a previous version of the Apple Mac Updater, please delete it before installing this version. The Spidertracks Updater is only compatible with Yosemite, El Capitan, and Sierra.

  1. Download the Spidertracks Updater for Mac
  2. Double click the .dmg file that has been downloaded
  3. Drag the Spidertracks updater to the applications folder and eject the disk image from your desktop by dragging it to the trash
  4. Go to your Applications folder and double click the Spidertracks Updater to start the application - there may be a warning stating that the Updater is an application downloaded from the website. Click Open.

Note: You may be prompted to install the libusb drivers, click ok to accept this, follow the installation, and then restart the updating application. 

Performing the update:

  1. After installing the application, open Spidertracks updater. 
  2. Once the updater has loaded, you will be prompted to plug your Spider in - use the short black reprogramming lead supplied. If you have misplaced this, you will need a USB-A to USB-mini B lead. The Spider does not have to be powered during reprogramming, the USB cable is enough. 
  3. When the updater finds the Spider, the screen will change to give you an overview of the current Spider settings.
  4. If there is a new version of firmware available you will be prompted to install this - click the Update button to do so.
  5. Once your firmware has been upgraded the new settings will be displayed in the updater window. Leave the Spider plugged in until the updater has confirmed the latest version is loaded. 


  • If the LED above the Watch button is illuminated, then the Spider is in 'bootloader' mode and will not be recognised by the Updater. You will need to manually reprogram the Spider in this case.
    • Windows: Select Programming from the top left of the window and then Reset from DFU. The updater will automatically reprogram and install the latest firmware.
    • Mac: Select Programming from the top left of the window and then Restore. The updater will automatically reprogram and install the latest firmware.
  • If your Spider takes more than two minutes to update, and looks to be stuck at any percentage completion, please try unplugging and plugging it back in again and following steps 2 - 4. 
  • If you get the message AtLibUsbDfu.dll not found it may be that the driver is not found. Please unplug and plug the Spider back in, and wait for a few seconds. It should find new drivers and start to install them which can take a few minutes. If this does not work, please uninstall the application and reinstall it. 
  • If it does not work, please contact support@spidertracks.com.


Have more questions? Submit a request


  • Avatar
    Ian Orrman

    Do you have a firmware upgrade available on the Apple platform? I do not have any Windows systems. Ian, Perth, WA.

  • Avatar
    Luke McCarthy

    Hi Ian, 

    At this time unfortunately we do not have an updater that runs on OS X.



  • Avatar
    Troy Northrup

    Wondering if you have the Mac version avialable yet?

  • Avatar
    Adam White

    Is there any place on this site that you have a revision history of the Firmware updates?

  • Avatar
    Deanna Thomas

    I have updated the firmware. Hopefully this will do the trick. The spidertrack work good till take off then stops working.

  • Avatar
    Crew ERAUW

    Hi, everybody!
    Please need help. On my S3 at connection, all leds is on and it doesn't work. I wanted to update it, necessary the driver for Win XP. Thanks

  • Avatar
    Luke McCarthy

    Hi Everyone,

    To answer the questions:

    Troy - at the moment the Updating Application is only available for Windows 7 and 8. We will investigate an iOS version but I can't say that we will do one in the short term. Apologies for the inconvenience with this.

    Adam - Yes, https://spidertracks.zendesk.com/hc/en-us/articles/200496350-What-firmware-do-I-have- please note, we will need to update the latest version and the updated features of this.

    SMA Africa - Please let us know how you have got on with the update. If you are still having issues please contact us through support@spidertracks.com.

    Crew - Are you able to send through an email to support@spidertracks.com with the issues are seeing? It may be that we need to repair or replace the Spider if this problem persists.

    Thank you,


  • Avatar
    Ian Macdonald

    I would like help for programming ..I think it is button #4,... so one push is one message, two pushes a different msg., etc > Thanks,
    Ian Macdonald, Canada.

  • Avatar
    Ian Macdonald

    There aren't four buttons ! I know that ! Which of the three
    does the above ? I have an S3 Ian Macdonald

  • Avatar
    Ian Macdonald

    This can be your day for a good laugh !! I thought " why not look in the manual" ...........and solved the "problem". It's late winter nite here in Canada, and haven't flown for a while...so is that a good enough excuse ? Ian Mac

  • Avatar
    Luke McCarthy

    Haha, all good Ian. We have plans in place to make this more intuitive or at least explained on a card or something that comes with the Spider. I am glad that you managed to work it out. Cheers, Luke.

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